SHIPPING  

We aim to process all orders within 1  - 18 days. The delivery time will depend on the shipping service and destination you have selected. Please note that we do not ship or deliver orders on weekends or holidays. If you receive a defective item, please contact us at LE CHATEAU BDSM ("with details of the product and the defect”). 

Customs fees may apply.    

SHIPPING STATUS

You can easily track all orders by utilizing the tracking link that is furnished within your shipping confirmation email.

TAX OBLIGATIONS

Please be aware that your order could potentially be subject to local taxes and import duties. These charges are determined and imposed by either your local customs authority or the shipping carrier utilized. The precise amount of these duties and taxes cannot be accurately calculated by us in advance, as they are directly enforced by the destination country and differ among various nations. It is important to note that BDSM x Shop    does not assume responsibility for covering any of these taxes, duties, or associated fees.